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Take our Survey

1. In your practice, when clients contest fees how do you handle it?

We thoroughly explain treatment and all costs beforehand so there is no surprise for the client. 41%
If a complaint arises we sit with our clients and explain the bill. 50%
There is nothing to handle, our bill is the final word. 3%
We do not have a problem with clients contesting fees. 6%

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Compendium August 2010 (Vol 32, No 8)

In Practice — You Won’t Believe What’s Possible With Digital Technology!
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Research Recap: Abstracts from Veterinary Therapeutics, Summer 2010, Vol. 11, No. 2
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The Final Diagnosis — The Veterinarian–Client Bond: Stronger Than Expected
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Client Handout — The Importance of Parasite Testing

Use this downloadable handout to educate your clients about the need for regular fecal testing.

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Clinical Snapshot — Brain Lesion in a Cat
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Giardia Infection in Cats [CE]

Abstract: The protozoon Giardia duodenalis is a common gastrointestinal parasite of cats. While most Giardia-infected cats are asymptomatic, acute small bowel diarrhea, occasionally with concomitant weight loss, may occur. Giardia poses a diagnostic challenge, but newer tests, including a commercially available ELISA kit, have improved clinicians’ ability to obtain...   Full Story


Vet Therapeutics

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Ann Wortinger
How do you introduce new pets into your house?
August 17, 2010

This month I introduced you to our newest family member, Thyme. He is a special needs child, or as my friends call them a “technician special”. I know from talking to other people, that many of us in the profession bring home these special animals. While this is something we often do, there are a number of considerations we need to take into account, the least of which is what the impact will be on the other animals already in the house.

What have you done to ease the introduction of...
Amy Breton
The Latest & Greatest….
July 12, 2010

It seems like there isn’t anything veterinary medicine can’t offer to clients! CT Scan, MRI, transfusions, arterial lines, hemodialysis, etc. We now can offer it all to our clients and their pets! The advancement of medicine in our fields has provided some great opportunities for technicians to advance their skills.

I can still remember the thrill of putting in my first arterial line. Last year we started using species-specific albumin and I’m fairly certain that was the coolest...
DeeAnn Wilfong
I Love What I Do
July 8, 2010

I just recently completed another round of interviews of technician students who would like to come to Littleton Equine for their internship. The decisions are often tough, how do you know who will be a good equine technician? In the course of these interviews, I am often asked why I chose to go into equine medicine and I always appreciate the question. It forces me to pause and reflect on exactly why I choose to be an equine veterinary technician. I love what I do, plain and simple as that....